FAQs
FAQs
How long have you had this umbrella? Does it still work as well as it did when you first used it?
I received my Gust Umbrella on September 2nd, so I’ve had it for about a month now. Living in the UK during the rainy season, I’ve had plenty of chances to use it! I absolutely love this umbrella and I’m so glad I bought it! It works just as well as the day I first got it. It’s even held up to my young kids using it! They love pressing the button and always jump at the chance to use it when we’re getting out of the car in the rain! Haha!
What exactly does “lifetime warranty” mean? how do i sign up for the warranty program and what exactly does it cover?
Our lifetime warranty ensures that if you ever have any issues with your umbrella, we’ll replace it free of charge. Simply email Gust and await our response.
How does the auto close feature work?
If I were to describe the feature more accurately, it’s more of a “fold-the-umbrella-back” function. Like most foldable umbrellas, you need to retract the extended shaft by gripping one end and pushing the tip with your palm. In terms of opening and closing, the experience has been smooth and effortless.
If you press the button by accident after it is already open, can you put it to reopen or have to push it back down to reload the springs?
You have to push it back down to reload the springs.
Is the Gust Umbrella durable in strong winds?
Yes, the Gust Umbrella is specifically designed to withstand strong winds. The flexible frame and durable materials help prevent it from turning inside out, providing reliable protection even in tough weather conditions.
How compact is the Gust Umbrella when folded?
When folded, the Gust Umbrella is compact and easy to carry. It fits perfectly in a bag or backpack, making it convenient for everyday use and travel.
When folded, the Gust Umbrella is compact and easy to carry. It fits perfectly in a bag or backpack, making it convenient for everyday use and travel.
Is the umbrella fabric waterproof or water-resistant?
The umbrella fabric is made from high-quality, waterproof material that repels water effectively, keeping you dry during heavy rain. The water beads off the surface, making it quick and easy to dry after use.
The umbrella fabric is made from high-quality, waterproof material that repels water effectively, keeping you dry during heavy rain. The water beads off the surface, making it quick and easy to dry after use.